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Help Desks

Help Centre

Our Help Centre is on the 4th floor of the library, opposite the library entrance. Check our opening hours here

Staff at the Help Desk can:

  • answer questions about our IT facilities such as helping with email accounts or resetting your password.  The desk also holds a range of audiovisual equipment which can be borrowed to help with project work, for instance video cameras and dictaphones. When the help desk is closed for IT enquiries please ring our 24 hour help line 01484 473737 or email
  • help with any practical queries to do with using the library. For instance, if you have a question about your library account or want to arrange an inter-library loan


Staff at the Subject Enquiry Desk can:

  • answer questions about searching for information on Summon or specific databases, discovering the best quality resources for your assignments and APA 6th referencing.  When the help desk is closed please use our Ask A Librarian service
Last updated Saturday 3 September 2016
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