We're always happy to hear from you, whatever the reason. There are many ways to get in touch with us, and you can find details of them all in this section of the web site.
Contacting us in person
You can speak to a member of staff on the Help Centre (Floor 4 of the library at any time we are staffed.) Check our opening hours here
Contacting us by telephone
Useful phone numbers for getting in touch with us include:
- General Library enquiries: 01484-473888
- IT Support: 01484-473737 (24 hours a day)
Contacting us via e-mail
You can use the following e-mail address to get in touch with us:
- The University of Huddersfield Library Facebook page
- The @hudlib Twitter account
- The University of Huddersfield Library YouTube channel
Let us know what you think about our service
In Computing and Library Services we are committed to providing you with excellent service, and we invite your feedback to help us to improve what we do.
We recognise, however, that sometimes we may not always provide the high level of service that we promise.
If you would like to take up any matter you think is unsatisfactory about the service you have received from us, please refer to our simple-to-use CLS Complaints Procedure (which is also available as a Flowchart).
We promise that we will deal with your complaint as quickly as possible, in confidence, keep you updated, and look at the pattern of complaints to identify areas where we need to improve.